Monitor & alert
Daily monitoring with weekly summary. You handle responses.
starting from $320 per month, 3-month minimum
Start here - Daily monitoring
- Weekly summary
- Alerts on rating drops
Marketing · from $480 · Programme live in 2 weeks
ORM for authors, scoped to what actually moves.
Review response, search-result hygiene, and crisis comms. Honest about what we can and cannot do.
Most ORM sold in this category promises removal of negative reviews. That promise is either illegal (Amazon does not let third parties remove reviews) or bad advice (responding badly to a critic is worse than the critic). We do the legitimate work.
Behind the scenes
What author online reputation management looks like on a working day.
Five shots from the studio — the kind of work that ends up on your project.
The work, in three tabs
Click through what you actually get, how it runs, and who owns it.
Deliverables, not vibes.
Daily monitoring of Amazon, Goodreads, BookBub. Response templates for 1-star, 2-star, and 3-star reviews — when to respond, when not.
- Review monitoring and response playbook
- Search result hygiene
- Crisis comms playbook
A written timeline. No silent stretches.
Current state of your reviews, search results, social mentions.
- Week 1 — Audit
- Week 2 — Programme build
A senior lead, by name, on day one.
Sample deliverables
Drag through real author online reputation management work the studio shipped this year.
How it works
A written timeline you can plan around.
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Week 1
Audit
Current state of your reviews, search results, social mentions.
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Week 2
Programme build
Monitoring set up, response templates written, crisis playbook drafted.
Pricing
Three tiers. Real numbers.
No 'contact us for pricing.' If a tier here looks close to your project, the final quote on the discovery call will be within 15% either way.
Full programme
Monitoring plus response drafts and search hygiene.
starting from $480 per month, 3-month minimum
Start here - Everything in Monitor
- Response drafts (your approval)
- Search-result optimization
- Crisis playbook
Crisis sprint
Active-incident emergency response, 30 days.
starting from $3,800 30-day sprint
Start here - 24-hour response time
- Statement drafting
- Media monitoring
- Coordination with PR
Studio
The named team behind every project.
Author online reputation management — FAQ
Questions we get every week, answered straight.
Can you remove negative Amazon reviews?
No, legitimately no. Amazon does not let third parties remove reviews. Anyone promising removal is selling fraud or a future Amazon account termination. We can identify reviews that violate Amazon's policy (paid, fake, hateful) and report them; Amazon decides.
Do I actually need ORM as an author?
Most authors do not. The right time to hire ORM is when you have an active reputation problem, a media pile-on, or a coordinated attack — not as a preventative.
Pairs with
Services that pair with this one.
Most projects use two to four services. We bundle on the discovery call.
Ready when you are
Ready to ship a author online reputation management project?
A 30-minute discovery call with a senior editor — no sales script, no pressure. We'll tell you whether we're the right fit for your project, what it would cost, and how long it would take.